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Insights??

PostPosted: Mon Mar 01, 2021 6:06 pm
by Taf1971
When I click on insights there is no data to look at. Is this just because of early version or am I missing something?

Re: Insights??

PostPosted: Mon Mar 01, 2021 7:24 pm
by PointGuard
When you first open a NEW association and open Insights, you should see the Team Rankings page which be a cluster of all 0's since no games have been played by your team yet. When you go to the pulldown menu, all the other Insights reports will either be blank (except for headings) or have all 0's since the team has not stats yet. After your team begins playing games in November, the pages will fill with info as stats and comparisons become available.

Re: Insights??

PostPosted: Mon Mar 01, 2021 8:59 pm
by Taf1971
I have played games but the drop down box does nothing when I click on it. It says choose option but it doesn't allow anything.

Re: Insights??

PostPosted: Mon Mar 01, 2021 9:13 pm
by PointGuard
Throughout alpha testing and now in Fast Access, I've had a lot of different associations...it's never had that problem for me (or any of the alpha testers as far as I know).

And...strange you're getting something that says "Choose Option" since for me that wording isn't there at all. Can you do a PrtSc and post it here?

Re: Insights??

PostPosted: Mon Mar 01, 2021 9:17 pm
by PointGuard
Have you updated CB21 to version 9.0.23?

Re: Insights??

PostPosted: Mon Mar 01, 2021 9:27 pm
by slybelle1
PointGuard wrote:Throughout alpha testing and now in Fast Access, I've had a lot of different associations...it's never had that problem for me (or any of the alpha testers as far as I know).

And...strange you're getting something that says "Choose Option" since for me that wording isn't there at all. Can you do a PrtSc and post it here?


Was seen and reported during testing, although wasn’t all the time.

Re: Insights??

PostPosted: Mon Mar 01, 2021 9:52 pm
by Taf1971
I got it working now so it must be an intermittent issue. One of the features I was trying to find was of course in this screen. The lineup tracking information. lol

Re: Insights??

PostPosted: Tue Mar 02, 2021 8:44 am
by mgoblue71
I actually have the same issue. I click insights and nothing appears and no dropdown options are presented when clicking the "choose option" list.

Re: Insights??

PostPosted: Tue Mar 02, 2021 1:23 pm
by Gary Gorski
See if this is still an issue with today's build. If so and it remains a constant issue I may have you try running in Win 8 compatibility mode

Re: Insights??

PostPosted: Wed Mar 03, 2021 3:07 pm
by schlick7
I have issues opening the insights screen as well. Clicking the insights button again makes it load for me though. Not sure if that's the issue you guys are seeing.