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Question about the Insights page

PostPosted: Thu Mar 18, 2021 12:53 pm
by jakescott30
Hey all,

Does anyone else have trouble with the Insights page? It will not let me see the information on the page at all and I cannot select anything in the drop box at the top of the screen.

I am a stats/information kind of guy and love keeping up with this type of information. If someone has a fix for this issue, or has the same problem, let me know.

Re: Question about the Insights page

PostPosted: Thu Mar 18, 2021 3:55 pm
by schlick7
Find the exe file and run it in compatibility mode for Windows 8. That's what helped on last years game at least.

Re: Question about the Insights page

PostPosted: Thu Mar 18, 2021 4:33 pm
by KingNeb
schlick7 wrote:Find the exe file and run it in compatibility mode for Windows 8. That's what helped on last years game at least.


This is the only solution I've found. Gary is looking into it.

Re: Question about the Insights page

PostPosted: Thu Mar 18, 2021 6:27 pm
by jakescott30
schlick7 wrote:Find the exe file and run it in compatibility mode for Windows 8. That's what helped on last years game at least.
KingNeb wrote:
schlick7 wrote:Find the exe file and run it in compatibility mode for Windows 8. That's what helped on last years game at least.


This is the only solution I've found. Gary is looking into it.



Thank you guys. I appreciate it.

Re: Question about the Insights page

PostPosted: Sat Mar 20, 2021 5:13 pm
by Billdozer
Sometimes the data table does not populate with information. I have seen this a few times on the dashboard, play/sim, and insights pages. However when I press the button again the page refreshes and fixes itself. Is that what you are talking about or do you have a different issue?

Re: Question about the Insights page

PostPosted: Sat Mar 20, 2021 7:17 pm
by jakescott30
This is what I was talking about except

1. I couldnt select any data for it to start to populate

2. Trying to refresh the page by clicking on Insights again did not fix the issue.

The fix above though with the Compatibility mode did indeed fix my issue.

Re: Question about the Insights page

PostPosted: Sat Mar 20, 2021 8:04 pm
by sin44
It never pops up for me either, but the work around is to double tap it.

So click insights and it'll bring you to the insights page. For me its usually blank. I'll press the insights button again and it'll usually populate after that. If not keep pressing until it does.

Re: Question about the Insights page

PostPosted: Sat Mar 20, 2021 9:14 pm
by Billdozer
Interesting, it sounds like there are two different easy fixes for seeing the Insights page. It is a great page. I check the team sheet almost every week.