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Start Screen

PostPosted: Fri Feb 25, 2022 5:47 pm
by blazertaz13
I have downloaded the First Access version of the game (and licensed it). As of right now all I get is the start up screen background and nothing else. Not sure why that is. I am currently running windows 11. Should I delete and try to download again?

If I knew how to take a screen grab I would.

Thanks,

Taz

Re: Start Screen

PostPosted: Fri Feb 25, 2022 10:48 pm
by Gary Gorski
Look on your computer for the following path. C:\Users\[whatever your username is]\AppData\Local\AlchemiumUnlimited

In that folder you will find a folder for the game. Delete that folder. Then reboot the computer and try playing the game again.

Re: Start Screen

PostPosted: Sat Feb 26, 2022 1:17 am
by nuwildcat
I had the same issue and Gary's fix worked for me.

Re: Start Screen

PostPosted: Sat Feb 26, 2022 12:00 pm
by Gary Gorski
Another possible issue could be an AV program or firewall blocking access to the licensing program. Might have to try whitelisting the game with those programs.

Re: Start Screen

PostPosted: Sat Feb 26, 2022 5:05 pm
by blazertaz13
Turned out to be a firewall issue as well. With Gary's suggestion, I was able to get the game up and running.

Re: Start Screen

PostPosted: Sun Feb 27, 2022 4:57 pm
by native son
Having the same issue. I tried deleting the folder per Gary's suggestion and also checked for any firewall issues. As far as I can see, there shouldn't be a problem. Haven't had this happen with any version of DDSCB or DDSPB from 2019 through 2022 (in the case of DDSPB). Any other thoughts on a resolution? Running Windows 10 here. Thanks.

Re: Start Screen

PostPosted: Sun Feb 27, 2022 10:45 pm
by Gary Gorski
You said you checked firewall issues - did you actually whitelist the game with windows defender (or do you have another AV program running that you can whitelist the game in)

Re: Start Screen

PostPosted: Mon Feb 28, 2022 1:35 pm
by native son
Yes, Gary - I have Norton 360 and this game is specifically set to ALLOW all the things that I see relevant to DDSCB2022.

Re: Start Screen

PostPosted: Wed Mar 02, 2022 8:58 pm
by native son
And after installing the new build, it's working with no issues.