Help

Help

Postby Freeman Lowell » Sun Aug 14, 2022 11:19 am

Apologies if this is not the appropriate place for this...

I have downloaded the CB2022 and trying to install it. I am being told that I need to install a .NET Framework 4.8 which apparently is not compatible with my computer. I believe that I am using Windows 8.

I am not the most computer literate person, so any help in simple language would be much appreciated. I am guessing that I am out of luck unless I upgrade my Windows (which, I assume, will cause me to lose stuff on my computer, yes?)
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Re: Help

Postby slybelle1 » Sun Aug 14, 2022 2:31 pm

Why would upgrading your computer make you lose stuff? If your concerned of losing anything during a windows upgrade, just backup anything critical to an external drive?
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Re: Help

Postby PointGuard » Sun Aug 14, 2022 2:32 pm

Since Microsoft will no longer fix security flaws for Windows 8 after 1/10/2023, personally I would update.

With regard to DDSCB2022 and NET 4.8, I'd suggest you submit a SUPPORT TICKET so Gary can give you some advice.
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Re: Help

Postby slybelle1 » Sun Aug 14, 2022 2:47 pm

For .net 4.8 believe you need to at least have windows 8.1….if you have windows 8, seems like would be Minsk to update to 8.1 versus major upgrade.
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