Good morning. I hate posting this in this forum venue but am at a bit of a loss as what to do. I bought
the College Basketball 2025 game on Saturday. I’ve always received an email notification with my game code. But this time I did not. Thought I’d eventually received it, but never did. I went to the “service portal” and was initially given an error message my password was incorrect. Ok so I set up a password reset and attempted again. This time I got an error message that said, “You do not have access to the Service Portal.” Huh? Anyway my issue is not from a technical standpoint with the game, it’s simply needing my game code to be sent to me.

Any help would be appreciated. Thanks to all!

Jeff

Sorry for the trouble with the portal Jeff - I wasn't around this weekend but I replied to your DM and it should be taken care of now.

Thanks for the help Gary!